IMS SiteManager Maintenance Requests
If you would like to request maintenance of any kind for your IMS SiteManager site, or if you need assistance in the control panel, please open a support ticket and we will respond to your requests as quickly as possible.
All maintenance requests for IMS SiteManager are completed within 48 hours unless there are major updates or changes to be done.
*If your request is urgent, call us at 800.205.0244
During normal business hours an actual human from our office in Madison, WI will answer the phone and gladly help you.
Reporting Error Messages or Problems
If you receive an error message or notice something that should be brought to our attention and promptly fixed, please follow the link below.
Be sure to copy and paste any error messages you received as a result of the problem. If you did not receive an error message, make sure you give us as many details as possible so we can recreate the problem and fix it quickly.
Open a Support Ticket